PayBol
Support
Write to support@vohtz.in. Tell us your phone model, your Android version and the UPI app, and attach a screenshot of the Health check if you can.
Common questions
It doesn't speak when a payment arrives.
Open Settings, then Health check. Fix every item that has a red mark. The usual causes are notification access turned off, battery saving that stops the app, and a missing voice for your language.
My phone is a Xiaomi, Redmi, POCO or Realme.
These phones stop apps in the background. In the Health check, tap Fix for battery and autostart, and also lock PayBol in the recent apps list. Then send yourself a small payment to test.
It speaks, but the voice is wrong or silent.
Your phone needs a text-to-speech voice for the language you chose. In the Health check, tap Fix next to the voice and download it. Then pick the language again in Settings.
I can't turn on notification access. The option is greyed out.
If you installed the app from a file, Android 13 and later block it. Open the phone's App info for PayBol, tap the three dots, and choose Allow restricted settings. Apps installed from Google Play don't need this.
A payment came in but PayBol didn't announce it.
Open Settings, then Ignored notifications. If you see it there, tap Mark received to count it. Then write to us with the wording shown, with the name removed, so we can teach PayBol to recognise it.
Does PayBol announce money I sent?
No. If PayBol isn't sure a payment is money in, it stays silent.
How do I keep a copy of my payments?
Open Settings, then Export payments, and save the file. Use Restore from file after you reinstall the app or move to a new phone.
How do I delete my data?
Open Android Settings, then Apps, then PayBol, then Storage, and tap Clear storage. Or uninstall the app. See the privacy policy.
Why are there ads?
They keep PayBol free. They appear only on the Today, Reports, All payments and Settings screens, never on the announcement.